These *** ***. After paying for same-day service at 8:00AM, they attempted delivery at 9:00PM, despite it being a business address.
When I called in the next day, they informed me that they would be unable to send a driver during normal buisness hours, but would attempt delivery twice more. What he *** is the point of same-day delivery when they can only deliver after hours? This is completely unsuitable for business deliveries, and now my package is stuck in limbo.
The icing on this cake is how utterly rude the customer service people were when I called to inquire on the status of the delivery. Do yourself a favor and steer clear of these incompetent, borderline criminal ***.
Product or Service Mentioned: Dynamex Same Day Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Delivery system.